Sparked by a societal digital revolution, a massive banking industry transformation — technological, operational and cultural — is underway as financial institutions scurry to meet shifting customer needs.
Within the financial technology sector, the ATM is sometimes seen as an area of self-service that is seeing less use due to mobile or online adoption as consumers move towards e-money and contactless payments. What may surprise is that the global ATM market actually continues to grow at a significant pace. The theme of modernization, driven by replacements and new installations are anticipated to create change in this area of financial services in the coming years.