US entertainment venues roll out contactless digital cloakroom ticketing using NFC • NFCW

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By Tom Phillips ^[2] • 2 November 2021 • Updated 2 November 2021 • nfcw.com ^[3]

Contactless NFC digital cloakroom ticketing on smartphone

Concert-goers attending events at entertainment venues across North America will soon be able to check in and check out coats, bags and other items at the cloakroom with a tap of their NFC-enabled Apple or Android device rather than using a paper ticket.

To use the service, customers add a digital ticket, known as a ChexPass ^[4], to Apple Wallet or Google Pay by scanning a QR code at the cloakroom entrance and then tapping it on an NFC reader when they hand over the item they want to check in.

When they are ready to collect it, they again tap their ChexPass on the NFC reader to enable cloakroom staff to identify and retrieve the item for them.

If an item is not retrieved, its owner will receive a text message alerting them that they have left it behind.

“At pickup, guests no longer need to fumble in their pockets for a paper claim ticket, or worse, describe what their item looks like,” explains service provider Chexology ^[5].

“With a single tap, the attendant is able to pull

US entertainment venues roll out contactless digital cloakroom ticketing using NFC • NFCW

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