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UK sees 40% rise in contactless transaction values in 2021 • NFCW

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By Tom Phillips[2] • • Updated • nfcw.com[3]

LOW-TOUCH EXPERIENCE: 91.% of all UK in-store card payments were made contactlessly in 2021
The total transaction value of contactless card payments made in UK stores “surged” by 40.2% in 2021 and the average number of contactless payments made each day increased by 27.5% compared with the previous year, according to Barclaycard[4].

The average contactless user made 180 transactions worth a total of £2,293 (US$3,078) in 2021, compared with an average of 141 transactions worth a total of £1,640 (US$2,200) in 2020[5], while the percentage of all UK in-store card payments that were made contactlessly rose from 88.6% in 2020 to 91.1% in 2021.

“Analysis across sectors shows that the value of contactless transactions made in the entertainment sector, which includes cinemas, theatres, bowling alleys and arcades, grew by 105.8%, while bars, pubs and clubs drove an 83.4% increase year-on-year,” Barclaycard says.

“Other significant increases in the value of payments made include at sports and outdoor retailers (up 64.7%), clothing stores (up 64.6%) and takeaway and fast food outlets (up 39.2%).”

“Our data shows that many shoppers have welcomed the £100 increase to the contactless limit and are now choosing to pay this way for goods and services

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